Understanding package labels

Package labels can be vital to your success as a driver but may be confusing to understand. Consider using the key below to interpret package labels at pickup.
Note: Package labels may vary based on the sortation center but will contain similar elements.


  1. Recipient name and delivery addressMake sure the name and address on the package match what appears in the app. 
  2. Package number: Use this to identify the package when communicating with Shipt Support.
  3. Barcode: You'll be asked to scan this at various stages of the route. 
  4. Unique route and stop number: The first number in this series is the unique route number and should match the start of the bundle number shown in the app (i.e. RTE_145_20220120). The second number indicates the stop number on the route. If there are multiple packages being delivered to the same address, the stop number will be the same. 
    • Experienced drivers suggest arranging packages by the stop number at pickup can make the delivery process run smoothly.
  5. Number of packages for the stop: This indicates the total number of packages for that particular stop. This can be read as "1 of 1 packages". 
    • Ex: For a stop with three packages, the first package will show “1x3,” and the corresponding packages will show “2x3” and “3x3,” respectively.

Last updated on March 12th, 2025

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